Fish Philosophy- Make Their Day.

Fish Philosophy- Make Their Day.

How awesome is this?  Customers are buying doughnuts early in the day so the shop owner can sell out early and spend  some extra time with his sick wife. They are even buying a dozen at a time to help out. What a way to Make A Day! #Fishphilosophy #maketheirday Click...
Count the apples!

Count the apples!

Today I was reminded how important small gestures can be… a kind word, a bit of praise, knowledge shared. As teachers, as parents, as friends, as people, we cannot underestimate the effect that we have on others. Here is the FISH! Philosophy in action, as shared...
You’re a legend!

You’re a legend!

Recently I took my husband shopping to Aldi and Chemist Ware House. That might not seem much for most, but for us, it’s a big event. As I was getting my husband out of the car, an unknown gentleman walked up to me and said “You’re a legend’. I...

FISH! for Childcare is back

We are excited to announce our last three FISH! workshops for 2017 exclusively for Childcare and OHSC educators. Join us on Swim away with • The ability to build a cohesive team and effective leaders who INSPIRE • A work culture where everyone loves to give their best...
BE THERE

BE THERE

One of our favourite practices from the FISH! philosophy is BE THERE. Some would say that this is THE most important practice. If you are BEING THERE, you are listening to understand and that allows you to MAKE THEIR DAY. By BEING THERE you also know the boundaries of...
Kaizen- the art of continual improvement

Kaizen- the art of continual improvement

Kaizen according to Wikipedia, is the Japanese word for “continual improvement” or “change for better”. In business, kaizen often refers to activities that continuously improve all aspects of the business and involve all employees in every department...
FISH! meets Pharmacy.

FISH! meets Pharmacy.

Last night, the pharmacy staff from Canberra based Develin’s Pharmacy group met after work to dive deep into the FISH! Philosophy. We  explored how the FISH Practices can improve customer service as well as the relationships between colleagues. Although it was a...